Shipping & Delivery Policy
Effective Date: 25/04/2025
Thank you for shopping at ProTraderKit. As a digital platform, we specialize in downloadable products including templates, assets, and editing tools. Please read our Shipping and Delivery Policy carefully to understand how and when you will receive your purchased items.
1. Digital Product Delivery
- All products sold on https://protraderkit.com are digital downloads.
- Upon successful payment, you will typically receive instant access to download your files via the order confirmation page or email.
- You do not need to wait for any physical shipment.
2. Email Delivery (Rare Cases)
- In rare situations, such as:
- Custom orders,
- Manual license validation,
- Technical issues or download failure,
- In such cases, please allow up to 24 to 72 hours after payment confirmation for file delivery.
- If you do not receive your files within this timeframe, please contact us at [email protected] with your order number.
3. Delivery Confirmation
- An email confirmation will be sent to your registered email address upon successful order placement.
- Please ensure that your email address is correct at checkout to avoid delivery issues.
4. Download Issues
- If you experience any difficulty in accessing your download, please check your spam/junk folder first.
- You can also contact us at [email protected], and we will assist you promptly.
5. No Physical Shipping
- We do not ship any physical goods.
- All purchases are digital and will be delivered electronically only.
Thank you for choosing ProTraderKit! We’re committed to delivering high-quality digital tools to support your creative journey.